Privacy Policy

At Hagoma Store (“we,” “our,” or “us”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website at hagomastore.com, through our mobile applications, or via any related services (collectively, the “Services”).

By using our Services, you acknowledge and consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our Services.

1. Information We Collect

a. Personal Information
When you place an order, register for an account, or use certain features of our Services, we may collect the following types of personal information:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Date of birth or age range
  • Gender
  • IP address and browser type
  • Payment information (e.g., credit card details)
  • Social media information (if you connect via platforms like Facebook)

This information allows us to process orders, manage your account, communicate with you, and improve your shopping experience.

b. Information from Third-Party Accounts
If you create an account using a third-party service (e.g., Facebook), we may collect data based on your privacy settings on that platform.

c. Automatically Collected Data
We automatically collect certain information when you interact with our Services, such as:

  • IP address
  • Device and browser information
  • Pages visited and time spent
  • Clickstream data
  • Purchase history

This data helps us understand usage patterns and improve site functionality.

2. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember preferences, track user behavior, and improve our site.

  • You may decline cookies via your browser settings.
  • Disabling cookies may affect your ability to use some features of the site (e.g., placing orders).

3. How We Use Your Information

We use your information to:

  • Process orders and payments
  • Communicate order updates or respond to inquiries
  • Improve website functionality and customer experience
  • Provide personalized recommendations and promotions
  • Detect and prevent fraudulent activities
  • Comply with legal obligations

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties who perform services on our behalf, including:

  • Payment processors
  • Shipping providers
  • Email marketing platforms
  • Analytics and customer service tools

All third parties are contractually bound to use your information only for the purposes outlined above and to protect your data.

  • We may also disclose information:
  • When required by law or legal process
  • To enforce our Terms of Service
  • To protect our legal rights or prevent harm to others
  • As part of a business transfer (e.g., acquisition or merger)

5. Marketing Communications

By registering with us, you consent to receive emails related to:

  • New product launches
  • Promotions and sales
  • Store news and updates

You may opt out at any time by clicking the “unsubscribe” link in our emails or by contacting us at [email protected].

We may still contact you regarding order confirmations, shipping updates, or service-related communications.

6. Security of Your Personal Information

We use industry-standard security measures, including:

  • SSL (Secure Socket Layer) encryption
  • Secure servers and firewalls
  • Internal access controls and procedures

While we take every step to protect your data, please note that no method of transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your account login credentials.

7. Accessing & Managing Your Information

You may:

  • View or update your personal details via your Hagoma Store account
  • Reset your password via the “Forgot Password” feature
  • Contact us to request data deletion or correction

Please note that some data may be retained to fulfill legal or regulatory obligations.

8. Social Media Integration

Our Services may include features from third-party platforms (e.g., Facebook). These may collect information about your visit, including IP address and browser. Your interactions are subject to the privacy policies of those platforms.

You may disable these features through your account settings.

9. Children’s Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child has provided personal information, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are made, we will:

  • Post the revised version on our website, and
  • Update the “Effective Date” at the top

By continuing to use our Services, you accept any changes made to the Privacy Policy.

11. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us at:

Email: [email protected]